Frequently Asked Questions

What is Minnie Threads?

Minnie Threads is a luxury kidswear brand offering a unique blend of Eastern and Western styles. Our collections feature high-quality, stylish, and comfortable clothing for children.

What age ranges do you cater to?

We offer clothing for children from 1 to 16 years old.

How do I place an order?

Browse our collections, select the items you wish to purchase, choose the appropriate size, and add them to your cart. Once you're ready, proceed to checkout to complete your purchase.

Can I modify or cancel my order after placing it?

If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.

Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times will vary based on the destination.

How long will it take to receive my order?

Delivery times vary based on your location. Generally, orders within Pakistan take 3-5 business days, while international orders can take 7-14 business days.

What is your return policy?

We accept returns within 5 days of purchase for items in their original condition with tags attached. Please visit our
Returns page for detailed instructions.

Can I exchange an item?

Yes, we offer exchanges for different sizes or colors of the same item. Please get in touch with our customer service team to arrange an exchange.

What materials are your clothes made from?

Our clothing is made from high-quality, child-friendly materials, including organic cotton, soft linens, and other premium fabrics to ensure comfort and durability.

How do I care for my Minnie Threads clothing?

Each item has specific instructions. Generally, we recommend gentle machine washing in cold water and air drying to maintain the quality of the fabric.

Do you offer any discounts or promotions?

Yes, we frequently offer discounts and promotions. Sign up for our newsletter to stay updated on the latest offers and exclusive deals.

How can I contact customer service?

You can contact our customer service team via email at info@minniethreads.com or call us at 04232217659 during business hours. We’re here to help!